You keep working. It answers the phone.
A CallSide AI receptionist is built around your business, answers every call 24/7, and sends you the job details the moment the call ends. Nothing to install, and your number stays yours.
How It Works
Start with your calls. Add website chat when you need it.
Your services, pricing, service area, hours, and exactly what counts as an emergency. We build it around how you actually run jobs.
We craft, test and tune an agent that knows your jobs and sounds like your best dispatcher — you pick the name and the voice, and approve every answer. You don’t lift a finger.
Day, night and weekends. Every call becomes an organized lead in your inbox — and a booked job on your calendar when your calendar is connected.
Keep your numberEasiest Missed, busy and after-hours calls forward to the AI.
Your existing number forwards to the AI only when you don’t pick up — after hours, when you’re on a job, or when the line is busy. Customers keep calling the number they already know, and you still answer whenever you can.
Add a separate number A dedicated number for your website, ads or ute.
You get a second number that only the AI answers — put it on your website, your ads or your ute. Every call it takes comes back to you as a lead, and your own phone stays exactly as it is.
Not sure? We set it up either way, and you can change it later.
CallSide greets them and finds out what they need.
It replies using information you approved.
Service, urgency and timing are captured for you.
Phone Receptionist
A Customer Calls Your Number
Built to answer 24/7, so calls don’t sit in voicemail.
The AI Receptionist Answers Live
It speaks naturally with the caller, just like a front-desk team member.
The Call Is Handled
Books or reschedules an appointment, or captures details for an urgent job.
Website Chat
Visitor Starts a Conversation
CallSide AI greets the visitor and identifies what they need.
Questions Get Answered
The assistant uses approved business information to answer, day or night.
The Job Is Qualified
It captures the service needed, urgency, and preferred timing.
However they reach you, the lead gets delivered instantly.
From signup to live in three steps
You do about ten minutes of work. We do the rest.
You answer a short questionnaire
Your services, service area, hours, how you want calls greeted, what counts as an emergency, and what to say about pricing. Plain questions, no tech.
You: fill in the form. Us: read it and ask if anything is unclear.
We build it and test it
We set up the receptionist around your answers, give it your voice and greeting, and test-call it with the kinds of calls you actually get. You hear it before it goes live.
You: listen, tell us what to change. Us: change it.
Your calls start reaching it
Either your existing number forwards to it when you don’t pick up, after hours or when the line is busy — or you get a separate number for your website and ads. Customers notice nothing except that someone answered.
You: a one-time forwarding setting on your phone. Us: walk you through it.
What a call looks like
A typical after-hours call, and what lands in your inbox thirty seconds later.
Illustrative example. The questions, greeting and what it says about pricing are set by you at setup.
What you get after every call
Not a message slip. The information you’d have asked for yourself.
A structured lead
Who called, from where, what the problem is in their words, how urgent it is by your rules, and when they’d like someone out.
Transcript and recording
Every call, in full. Check what was said before you call back, or use it to tighten the setup.
An appointment request — or a booking
It captures when the caller wants someone out on every call. When your calendar is connected, it books the slot directly.
Questions owners ask
Do I have to change my phone number?
No. Your number stays yours. It forwards to the AI only when you don’t pick up, after hours, or when the line is busy — so on a quiet day you still answer every call yourself. If you’d rather keep things separate, we give you a second number just for the AI.
Does it sound like a robot?
Listen for yourself — there’s a real sample call on the plumbing page. It sounds like a calm, competent receptionist, and it says it’s an AI assistant if a caller asks.
What if a caller asks something it doesn’t know?
It says so, takes the caller’s details and flags the question for you — the same thing a new receptionist would do. It never invents a price or promises a time you haven’t agreed to.
Can I hear it before it goes live?
Yes. You hear it during setup and tell us what to change. You can also start with the free trial — 25 minutes, no card — and listen to real calls before paying anything.
What can I change later?
Anything: services, service area, hours, the greeting, the urgency rules, what it says about pricing. Tell us and we make the change — there’s nothing for you to configure.
What does it cost?
A flat monthly plan with minutes included, no setup fee. See pricing.
Hear it answer a real call
Start with 25 free minutes, or book a 15-minute demo and we’ll walk you through what it would say to your callers.
No credit card. Prefer to talk first? Book a 15-min demo.